Oxford Journals

Oxford Journals publish over 200 academic journals both in print and online, and since 2006 have been using MasterVision as the principal tool for all marketing analysis and customer segmentation, joining up 10 different customer databases.

"I'm a huge fan of the MasterVision system..."

"I'm a huge fan of the MasterVision system. It has provided us with significant market insights and has become an essential tool in our strategic planning. It's so valuable to find a system that gives you the complex interrogation tools you want, but is also so easy to use. It has enabled the whole marketing team to make the most of our customer data."

Rachel Goode, Marketing Director, Oxford Journals
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SAGE

SAGE is a leading international publisher of journals, books, and electronic media, and has adopted MasterVision to gain a complete customer view to support market analysis and sales prospecting.

"We have already seen an impressive return on our investment in MasterVision..."

"We have already seen an impressive return on our investment in MasterVision, and our results show how valuable it is to bring all customer information together into a single view. It means we can better serve the needs of our customers by providing them with much needed data for new purchasing decisions, and by directing our marketing efforts in a much more targeted and efficient way. MasterVision is an important tool for us as we strive to constantly improve our customer focus."

Clive Parry, Global Marketing Director, SAGE
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IOP Publishing

MasterVision brings together IOP's subscribers, usage data, turnaways, members, editorial data, conference series and more, enabling highly targeted and innovative marketing campaigns to grow both subscriptions and author submissions.

"We have been extremely impressed by both DataSalon's technology and staff..."

"We are very excited to be working with DataSalon. MasterVision provides the easy-to-use tools we need to identify relevant contacts for our subscription and editorial marketing campaigns, as well as our other customer communications. With data from across the business brought together in a single environment and intelligently connected up so quickly and efficiently, we have been extremely impressed by both DataSalon's technology and staff."

Jo Allen, Head of Marketing & B2B, IOP Publishing
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BMJ Group

BMJ Group adopted MasterVision in 2006 to clean and integrate data across its key databases, and since then over 4m records have been collected, cleansed and merged every week to give a single joined-up view of more than 1m unique contacts.

"What we have achieved since adopting MasterVision has been truly impressive..."

"What we have achieved since adopting MasterVision has been truly impressive. The system has both cleaned and linked huge volumes of data from 8 different sources, and has given us a clear and joined-up view of our customers for the first time.

The interfaces for searching and reporting are intuitive and simple to use and the solution provides complete flexibility to rapidly drill down into data enabling us to better understand our customer segments.

It has been a pleasure working with the DataSalon team during the implementation, with all communication being prompt, precise and focused on achieving the best possible outcomes."

Phil Caisley, Head of Information Services, BMJ Group
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The American Medical Association (AMA)

MasterVision integrates records for AMA members, journal subscribers, pay-per-view purchasers, online alerts and Continuing Medical Education (CME) services, providing AMA staff with a single master record for each customer for the first time.

"We are delighted with the MasterVision service from DataSalon..."

"We are delighted with the MasterVision service from DataSalon. We are already seeing a return on our investment in the product with the identification of gaps and anomalies in our customer data that we are now able to address, and the system is making it much easier to identify new prospects and to promote increased usage of our online services. We have been very impressed by the DataSalon team: our implementation was handled very quickly and efficiently, with the product launching to the agreed schedule without a glitch."

Elizabeth Solaro, Manager, Marketing and Promotions, The American Medical Association
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Springer Healthcare

Springer Healthcare uses MasterVision to pull together its journal subscription data (both for individuals and institutions), other institutional sales data, and a host of sources pertaining to individuals including authors/reviewers, editorial board members, alert recipients, e-commerce purchasers, and online registrants.

"We are delighted with the single view and associated tools we now have at our fingertips..."

"I first heard about MasterVision at the UKSG conference in April of 2011. We signed a contract with DataSalon in May and sent over our first complete set of source data files in early July. DataSalon then needed just one calendar month to prepare a test system for us to review, and we went live before the end of August. We are using the system in earnest already and are delighted with the single view and associated tools we now have at our fingertips."

Ingrid Young, Product Manager, Adis Journals
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The Journal of Bone and Joint Surgery

The Journal of Bone and Joint Surgery have been successfully using MasterVision since 2006, to integrate their US and UK subscriber databases, and to provide a central hub for all marketing analysis and campaigns.

"The hub of our data mining, benchmarking, and marketing programs..."

"As a newly hired Marketing Director, it was important for me to quickly put my hands on customer data - to feel empowered and able to learn about our customers immediately. MasterVision has facilitated my ability to do that. MasterVision allows me to query and stratify our customer base and answer almost any question my colleagues or I have regarding most types of customer and transaction data. It puts it all at my fingertips. I am expecting the tool to become the hub of our data mining, benchmarking, and marketing programs.

By joining together all of the various databases that store the information on when and how our customers make contact with us, I am able to develop and deliver targeted messages to very specific groups of customers. It provides a unique window into the behaviors and touch points of our audience and has become a fundamental tool for the marketing program. Best of all, MasterVision was fast and simple to set up, and it is very easy to use."

Michelle Haché, Marketing Director, The Journal of Bone and Joint Surgery
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Sightsavers International

Sightsavers International have introduced MasterVision to work alongside their existing supporter database to empower marketing and non-technical staff to get hands-on with their supporter data for the very first time. Fundraising teams in the UK, Ireland and Italy can now perform detailed searches, create and export highly targeted supporter segments, and generate charts, maps and dashboards in seconds.

"MasterVision has very efficiently 'web-enabled' our existing supporter database..."

"MasterVision has very efficiently 'web-enabled' our existing supporter database, allowing our Ireland and Italy offices to get directly hands-on with this data for the first time, and empowering over 60 staff to begin to run their own queries and analysis.

The fact that it combines extremely fast searching with a very user-friendly interface means the system is a perfect solution for our organisation, and we are really excited by the possibilities it now offers for our future fundraising campaigns"

John Lister, Head of Direct Marketing, Sightsavers International
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Swets

Swets - the world's leading subscription services company handling over 1.8 million subscriptions annually - engages DataSalon for advanced subscriptions analysis and the creation of innovative new value-added information services.

"DataSalon provides a unique combination of publishing industry experience and data analysis expertise..."

"DataSalon is an excellent fit for Swets, providing a unique combination of publishing industry experience and data analysis expertise, with an established record of creating effective and user-friendly solutions"

David Main, CEO, Swets
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The American Institute of Physics

AIP use MasterVision to integrate subscribers, usage, turnaways, alerts, author submissions and more, enabling their marketing team to create highly targeted and innovative campaigns for prospecting, cross-selling, and renewals.

"DataSalon was great to work with. What they accomplished was absolutely invaluable..."

"DataSalon was great to work with. What they accomplished in joining up our data into a virtual data warehouse in weeks, instead of the years it might have taken us to build a real warehouse, was absolutely invaluable. The ability to now aggregate a set of customer data into a single 360-degree view for data mining and gap analysis has greatly enhanced our ability to build customer relationships and quickly and effectively target our marketing efforts."

Lori Carlin, Director, Fulfillment & Marketing Services, The American Institute of Physics
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The Royal Society
of Chemistry

RSC chose MasterVision because it offered a flexible web-based solution to the challenge of integrating data from 12 different systems. It now provides management, sales and marketing teams with a single point of access to all of their customer data.

"The single customer view which we've established will now become the central focus for all our sales and marketing plans..."

"The single customer view which we've established will now become the central focus for all our sales and marketing plans. We're really excited about the positive effects this will have both for our staff and our customers. In working with DataSalon we've completed a very complex project remarkably quickly and painlessly, and we've been extremely impressed by how well the entire implementation has been managed."

Andrew Nightingale, Business Development Manager, The Royal Society of Chemistry
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American Psychological Association

The APA uses MasterVision to integrate their institutional electronic and print subscribers, plus data relating to individual subscribers, members, authors and reviewers. All source data is fully de-duplicated to create a clear summary page for each customer listing all known data in a single view.

"We are very pleased to be working with DataSalon..."

"We are very pleased to be working with DataSalon. From the start we knew that MasterVision was the tool to pull together our institutional print and electronic subscription data. The system supports a hierarchy of different customer types, from consortia to institutions to individuals, bringing valuable datasets together."

Gary R. VandenBos, Publisher, American Psychological Association
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Wolters Kluwer Health

Wolters Kluwer Health use MasterVision to gain a fully integrated view of all of their print and online subscriptions, consortia deals, and potential new prospects.

JISC Collections

On behalf of JISC (the Joint Information Systems Committee) we successfully sourced and integrated full listings from 15 different bibliographic and citation databases, providing the library community for the first time with an interactive online resource to compare and contrast these various services.

"The combination of publishing and technical skills provided was first class..."

"The combination of publishing and technical skills provided was first class, and ensured that we created a reliable online service which delivered everything we set out to achieve. Overall it was a pleasure to work with such a professional team - it was truly impressive to see the entire system built and launched on time without a hitch."

Liam Earney, Collections Manager, JISC Collections
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Ringgold

DataSalon and Ringgold have worked together closely for many years, and with the introduction of our interactive hierarchy viewer, MasterVision is now the interface of choice both for Ringgold's clients and for their own research staff.

"...a really fast and user-friendly way for our research team to access our Identify database"

"MasterVision provides a really fast and user-friendly way for our research team to access our Identify database, and the visual hierarchy viewer makes it extremely easy to explore the many relationships between different consortia and institutions."

Helen Henderson, VP Marketing, Research & Development, Ringgold
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DataSalon was great to work with. What they accomplished in joining up our data into a virtual data warehouse in weeks, instead of the years it might have taken us to build a real warehouse, was absolutely invaluable. The ability to now aggregate a set of customer data into a single 360-degree view for data mining and gap analysis has greatly enhanced our ability to build customer relationships and quickly and effectively target our marketing efforts.

Lori Carlin, Director, Fulfillment & Marketing Services, The American Institute of Physics

The single customer view which we've established will now become the central focus for all our sales and marketing plans. We're really excited about the positive effects this will have both for our staff and our customers. In working with DataSalon we've completed a very complex project remarkably quickly and painlessly, and we've been extremely impressed by how well the entire implementation has been managed.

Andrew Nightingale, Business Development Manager, The Royal Society of Chemistry

We are delighted with the MasterVision service from DataSalon. We are already seeing a return on our investment in the product, and the system is making it much easier to identify new prospects and to promote increased usage of our online services. We have been very impressed by the DataSalon team: our implementation was handled very quickly and efficiently, with the product launching to the agreed schedule without a glitch.

Elizabeth Solaro, Manager, Marketing and Promotions, The American Medical Association

 

I'm a huge fan of the MasterVision system. It has provided us with significant market insights and has become an essential tool in our strategic planning.

It's so valuable to find a system that gives you the complex interrogation tools you want, but is also so easy to use.

It has enabled the whole marketing team to make the most of our customer data.

Rachel Goode, Marketing Director, Oxford Journals

 

 

We are very excited to be working with DataSalon. MasterVision provides the easy-to-use tools we need to identify relevant contacts for our marketing campaigns, as well as our other customer communications. With data from across the business brought together in a single environment and intelligently connected up so quickly and efficiently, we have been extremely impressed by both DataSalon's technology and staff.

Jo Allen, Head of Marketing & B2B, IOP Publishing

 

What we have achieved since adopting MasterVision has been truly impressive. The system has both cleaned and linked huge volumes of data from 8 different sources, and has given us a clear and joined-up view of our customers for the first time.

It has been a pleasure working with the DataSalon team during implementation, with all communication being prompt, precise and focused on achieving the best possible outcomes.

Phil Caisley, Head of Information Services, BMJ Group
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