We provide publishers with complete customer insight via a fast and user-friendly hosted service.
We're proud to be different: solving the difficult challenges of data cleansing, integration and analysis in ways which are significantly faster, cheaper, and more flexible than conventional approaches.
Our innovative, data-driven approach makes it possible to create a comprehensive, fast and user-friendly 'data warehouse' solution for all of your customer data in weeks (rather than months or years).
We've established a strong reputation as the leading provider of 'customer insight' solutions to the academic publishing industry, and we're pleased to count many of the largest and most innovative publishers among our clients.
Why We're Different
- We speak plain English, and we understand business issues from your perspective. We founded DataSalon after many years of experience working in real marketing, editorial and strategy roles for publishers, charities and retailers.
- We don't believe that one size fits all, and we work hard to ensure that all of our clients are happy customers.
- We aim to offer flexible subscription pricing, 100% service levels, and all hosting, support and product upgrades at no extra charge.
- The unique data-driven technology which we have developed provides a genuinely innovative way to create solutions which are fast, effective and affordable.
- We think systems should be as convenient as possible for your users. Our products are available online using any web browser, work with both PC and Mac, and don't require any plug-ins or other additional software.
- Our aim is to solve problems and deliver solutions. We don't just provide software, we also provide professional project management as standard.
Nick is the founder and Managing Director of DataSalon and is responsible for the overall running and direction of the business. Nick has expertise in many areas including project management, data analysis, strategic planning and web development. Nick founded DataSalon in 2006 as a 'spin off' company from a successful consultancy business established in 2003.
Prior to life as a consultant Nick worked for 5 years as Development Director of WHSmith Online with responsibility for major strategic projects, which included playing a key role in launching WHSmith on to the Internet. As well as gaining an excellent understanding of the 'nuts and bolts' of e-commerce, Nick also introduced data analysis tools and established metrics to support the running of the business.
He started his career at Helicon Publishing which he joined as an editor in 1995. He was regularly promoted until becoming Head of Electronic Publishing in 1998, responsible for the core content databases, and for all CD-ROM and online products. Helicon gave Nick a great grounding in the practicalities of online publishing during the 'early days' of the Internet.
Nick has a degree in Modern Languages from Oxford University (New College) and has lived in Oxford since arriving as a fresh-faced student in 1989. He is a keen runner and regularly tries and fails to run a 10km in under 38 minutes. When not working or running, Nick likes to indulge his passion for music by going to see loud, obscure guitar bands.
Jon is the technical mastermind behind many of DataSalon's projects, combining cutting-edge innovation with a firm belief in 'doing things properly'. Jon is highly experienced in every aspect of web development, from initial requirements gathering through to final acceptance testing. He is passionate about Perl programming, web standards and best practice.
Before launching DataSalon Jon worked closely with Nick on several major consultancy projects. These included the successful management of the Oxford Journals digital archive project: overseeing the sourcing, scanning and quality assurance of over 3 million printed pages.
Jon has also provided expert advice and consultancy to many clients on the topics of web usability and accessibility. As a result he has been very influential in ensuring that the systems created by DataSalon are extremely easy to use.
Jon started his career as Site Development Manager at WHSmith Online. He managed a wide range of web developments for the WHSmith web site, with overall responsibility for requirements gathering, site documentation and acceptance testing.
Jon has an honours degree in English Literature and a Masters in the History of Cinema and Popular Culture from the University of Exeter. In his free time he is kept busy by no less than four pet rabbits.
Jillian oversees all of the communications activities for DataSalon, and also gets directly involved in account management in order to stay in close contact with our clients. She has many years of experience within media and advertising agencies and has an excellent understanding both of the publishing industry and the charity sector.
Prior to joining DataSalon, Jillian was Account Director at Catalyst Works, a marketing agency working exclusively with clients from the not-for-profit sector. At Catalyst Jillian was responsible for several key accounts including Amnesty International and Send a Cow.
Jillian originally started her career working as an intern in the Advertising Sales department of a higher education newspaper based in Washington DC. After returning to England she then worked for several advertising agencies, both in media buying and account management.
Jillian has a degree in Theology and Philosophy from the University of Bristol. She loves travel and still bores people about her exploits when backpacking around Latin America. She is also a keen cook with an ever-growing collection of cookery books, and an enthusiastic gardener with a passion for all things green, growing and preferably flowering.
A Very Brief History
DataSalon was originally set up in 2006 by Nick Andrews and Jon Monday, based on over 15 years of personal experience of managing large-scale IT projects for major publishers and retailers, and on first-hand knowledge of the technical systems and services which are currently in day-to-day use.
The DataSalon MasterVision product is core to the offering and was developed in 2006 in response to the problem of establishing a joined-up view of multiple databases without having to replace or upgrade existing systems. From its launch the system was immediately adopted by Oxford Journals and BMJ Group (publishers of the British Medical Journal) and acclaimed as solving a significant business challenge for a fraction of the time and cost of conventional solutions.
The key to our success has been in 'growing' each client's system directly from the source data, rather than creating them through the traditional time-consuming (and expensive) process of analysis - design - implementation. This same innovative principle lies behind all of the services we now offer.