MasterVision provides publishers with complete customer insight via a fast and user-friendly hosted service. It painlessly merges all of the valuable data from different source systems providing a 'single customer view' of all your interactions with a customer.

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With MasterVision you can search and segment individuals and institutions to create targeted lists for prospecting, cross-selling and renewals. MasterVision also has built in reporting and dashboard tools enabling detailed and overview insight of customer interactions and publishing activities.

Why MasterVision?

  • Profile institutions by revenue, usage, turnaways, author submissions, and more.
  • Analyse purchasing patterns for effective cross-selling and up-selling.
  • Identify prospects using article purchases, alert signups, subject interests, etc.
  • Export targeted contact lists at the click of a button in highly configurable formats.
  • Easily create visual charts, country and state maps, and management dashboards.

One of the big strengths of MasterVision is that it makes it very easy to explore the overlaps (and opportunities) between different customer groups using Venn diagrams. It only takes a few clicks to visualize - for example - subscribing institutions vs those with active authors. See how it's done:

MasterVision also provides sophisticated analytics and dashboard functionality, making it easy to work with your data visually and to identify important trends. Take a look at some nice examples of what's possible:

Please contact us if you'd like to arrange a demo, to see why many of the world's biggest scholarly publishers have chosen MasterVision.


PaperStack provides publishers with a complete reporting suite for the scholarly submissions process. It is fully integrated with major peer review systems including ScholarOne and Aries Editorial Manager, meaning there is almost zero publisher overhead to get up and running.

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User-friendly reports cover submission rates, articles in review, acceptance rates, turnaround times to first/final decisions, speed of publication, numbers of revisions/reviewers, geographical spread of authors and reviewers, and more. All of this can be broken down in detail by facets including subject area, journal, article type, publishing model, funder, OA deal, and author institution.

As a standard part of the service, data from peer review systems is also automatically linked and enhanced using industry data from ROR or Ringgold, Funder Registry, ORCID, and Crossref - all helping to maximise reporting insights. This results in a clean, standardised and comprehensive cross-journal view, available at the institutional, funder, author, and article level.

Key Use Cases

  • Assess the efficiency of the editorial process: Track average times from submission to first and final decisions to highlight any issues with specific journals or subject areas.
  • Attract high-quality submissions: View editorial activity at an institutional level and rank institutions by their submissions in order to suggest which to target when looking for new authors or reviewers.
  • Track reviewer performance: Compare the average number of revisions and reviewers across different journals or subject areas.
  • Evaluate contributor diversity: See how authors and reviewers are distributed geographically to find under-represented countries or sales regions.
  • Tell the story behind overall trends: Drill down through different levels of detail from reporting across all products and submissions systems, through breakdown by different key areas, right down to a detailed timeline of an individual article's workflow.

Please contact us if you'd like to arrange a demo, to see how PaperStack can empower your editorial team with instant insights.